Returns & Refunds Policy

At Lipea Cosmetics, we want you to love your purchase. Below is our informaion on returns: 

How to Request a Return

To request a return, please contact us via the conact form with your order details.

If your return is approved:

• We will provide return instructions

• Items returned without approval may not be accepted

Return Policy 

• You must request a return within 30 days of receiving your order. 
• Due to hygiene and safety reasons, we do not accept change of mind returns on opened or used beauty products, including cosmetics, skincare, and personal care items.
• As individual skin reactions can vary, we recommend doing a patch test before full use of any product as we are unable to offer refunds for adverse reactions where the product is not faulty
• You will need to pay for the cost of return shipping. 
• Original shipping fees are non- refundable 
  

Faulty, Damaged, or Incorrect Items

If you receive an item that is faulty, damaged, or incorrect, please contact us using the contact form within a reasonable time of receiving your order.

Please include:

• Your order number

• A description of the issue
  

Once assessed, we will arrange a refund, replacement, or store credit.