Terms of service

Terms and Conditions

Last updated: [Insert date]

Welcome Lipea Cosmetics ("we", "us", "our"). By accessing or using our website www.lipeacosmetics.com (the "Site") and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our Site.

These Terms and Conditions are governed by Australian law and are intended to comply with the Australian Consumer Law (ACL).

1. Eligibility

By using this Site, you confirm that you are at least 18 years old or accessing the Site under the supervision of a parent or legal guardian.

2. Products & Information

  • All products sold on this Site are beauty and cosmetic products intended for external use only unless otherwise stated.

  • We make every effort to ensure product descriptions, images, ingredients, and pricing are accurate. However, minor variations may occur due to packaging updates or screen display differences.

  • Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

3. Orders & Acceptance

  • By placing an order, you make an offer to purchase products subject to these Terms.

  • We reserve the right to accept or reject any order at our discretion, including due to stock availability, pricing errors, or suspected fraudulent activity.

  • Once your order is accepted, you will receive an order confirmation via email.

4. Pricing & Payment

  • All prices are listed in AUD and include GST unless otherwise stated.

  • We reserve the right to change prices at any time without prior notice.

  • Payment must be made in full at the time of purchase using the payment methods available on our Site.

5. Shipping & Delivery

  • We ship within Australia and may offer international shipping where specified.

  • Delivery times are estimates only and may vary due to factors outside our control.

  • We are not responsible for delays caused by postal services, customs, or incorrect address details provided by the customer.

  • Risk of loss passes to you upon delivery of the product.

6. Returns, Refunds & Exchanges

Our returns and refunds policy complies with the Australian Consumer Law.

Change of Mind

  • Due to hygiene and safety reasons, we do not accept returns for change of mind on opened or used beauty products.

  • Unopened and unused items may be eligible for return within 30 days of purchase, subject to our approval.

Faulty or Incorrect Items

  • You are entitled to a replacement, refund, or repair if a product is faulty, not as described, or incorrect.

  • Please contact us at lipea.cosmeticks@outlook.com within a reasonable time with proof of purchase.

7. Product Use & Allergies

  • Customers are responsible for reviewing ingredient lists prior to use.

  • We recommend performing a patch test before using any cosmetic product.

  • We are not liable for allergic reactions, misuse, or failure to follow usage instructions.

8. Promotions & Discount Codes

  • Discount codes are subject to specific terms and may be withdrawn or modified at any time.

  • Only one discount code may be used per order unless otherwise stated.

9. Intellectual Property

All content on this Site, including text, images, logos, product names, and designs, is owned by or licensed to Lipea Cosmetics and is protected under Australian intellectual property laws. You may not use, copy, or reproduce any content without our prior written consent.

10. User Conduct

You agree not to:

  • Use the Site for unlawful purposes

  • Attempt to interfere with the Site’s functionality or security

  • Submit false or misleading information

11. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages arising from your use of the Site or products.

  • Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

12. Privacy

Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and store your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Site.

14. Governing Law

These Terms and Conditions are governed by the laws of Australia, and you submit to the exclusive jurisdiction of the Australian courts.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: lipea.cosmetics@outlook.com
Business Name: Lipea Cosmetics